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JP Morgan Asset Management Extends Outsourced Services Contract With HCL
To provide continuity and certainty around life and pensions administration for Save & Prosper
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First National Bank Selects Jack Henry Banking's CIF 20/20 Core Processing System
To provide enterprise-wide automation
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SEI Renews Relationships With Three Wealth Management Firms
To provide outsourced back-office investment accounting and wealth management solutions
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BNY Mellon Establishes Dedicated Outsourcing Group
To serve complex, multi-layered outsourcing arrangements
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UniRush Renews Agreement With TSYS
To continue offering outsourced prepaid payment and processing services
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Xchanging Selects Proactis' Spend Control
To ensure that all purchases are made through pre-negotiated contracts
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Gruppo Bancario Credito Valtellinese Selects Thunderhead
To support communication requirements of its branch network and simplify integration of new acquisitions
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IBM Launches Analytics Solution Center In London
To help financial sector clients to develop systems that provide visibility and tracking of risk positions across markets and asset classes
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State Street To Provide Outsourcing Services To Morgan Stanley's Fund Unit
Including trade settlement, portfolio administration and reporting, and reconciliation services
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Wipro Bets Big On BFSI Segment
Intends to cash in on the increasing requirement for technology services in BFSI segment to expedite integration
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Delta Equity Opts Services Of FundQuest
To accelerate growth through outsourced technology, back-office and investment research services
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Samlink Signs E55m Strategic Outsourcing Agreement With IBM
Enables Samlink to focus on core IT banking service activities while benefiting from new IBM services technologies
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Northern Trust Offers Client Communications For Investment Operations Outsourcing Clients
To help investment managers differentiate themselves while serving their clients through enhanced client communication across multiple channels
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IBM Japan Signs Strategic Outsourcing Contract With Chugoku Bank
To optimise business efficiencies and reduce IT costs by stabilising and streamlining the IT systems of the bank
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ICICI, Temasek, Metavante To Sell Stakes In Firstsource
Together the three firms own 68% stake in the India-based BPO
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BBR White Paper Recommendations
Revenue Leakage has been a universal phenomenon, gnawing up the profit margins of transaction-based industries, especially across their business support systems. Though the Banking industry people are particularly quick in acknowledging the glaring prevalence of revenue leakage, they are not able to pinpoint its source or quantity, or chart methodologies to ensure Revenue Assurance.... Banking Services > Commercial Banking > White Papers Customer Profitability Vs. Customer Satisfaction: Keep Guessing or Model your Pricing Strategies By Suntec
Most financial institutions do not have a clear understanding of what or who drives their profitability. They make assumptions or guesswork, and most of the time, try and fix their profitability metrics into the 80/20 rule or something similar — the majority of profits (80%) come from a minority (20%) of customers, products or business segments. Is profitability as simple as this? While there is no denying the 80/20 rule, how does an organization find this 20%? ... Banking Services > Commercial Banking > White Papers Banks - Reward Your Customers Incrementally, Based on Their Profitability By Suntec
Financial Institutions (FI) are on the verge of a strategic make-over. The market conditions imply an increased need to generate revenues and customer profitability, to ensure sustainability and future business success. In order to achieve these objectives, the FIs need to devise strategies that leverage customer relationships in a way that has never been done before. ... Banking Services > Commercial Banking > White Papers Achieving Measurable Gains by Automating Claims Processing By Kofax
Moving to a fully automated process is a goal for claims processing of nearly all insurance executives. Companies are at various levels of automation and often do not have an appropriate strategy to achieve higher levels of automation. This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing. This straightforward approach can be used to increase the likelihood of successful automation. Download this free white paper from Kofax to find out more.... White Papers Customer Centricity: The Key to Success in Retail Banking By Kofax
The economic slowdown has forced many banks to redirect their focus to retail banking and reinvent themselves as customer-centric organizations. But many institutions still use legacy infrastructures and processes that hinder necessary readjustments, in particular with regard to information exchange and customer communication. This white paper explains how these difficulties can be overcome, and how banks and financial institutions can reengineer core IT and business processes to support their business objectives. Download this free white paper from Kofax to find out more.... White Papers See more
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