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Latest research reports on First Direct

The following industry research references First Direct.

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UK Personal Lending 2007 (Review Report)
This report provides a five-year forecast for the consumer credit market under three different scenarios and a detailed analysis of the challenges and issues lenders in the unsecured lending market are facing.
15 May 2007, Company mentioned 6 times
Online Banking Strategies: Best Practice from Europe
This report provides key market and competitor statistics for online banking for a sample of European countries and draws on best practice examples to illustrate the rapidly changing world of online banking.
5 Apr 2007, 3 mentions
An Overview of the Overdrafts Market in the UK
This briefing gives an overview of the overdrafts market in the UK, focusing on current issues in the market and challenges for lenders.
9 Mar 2007, 5 mentions
UK Niche Mortgages 2007
This report is a compilation of niche mortgage reports published in 2006. It covers equity release schemes, flexible mortgages, graduate & professional mortgages, shared ownership schemes and large loans among others.
22 Feb 2007, 2 mentions
The Role of Complaints Management in Improving Customer Service in European Retail Banks 2007
A short study of the importance of complaints management in measuring customer satisfaction and improving customer service based on Datamonitor's European Branch Manager Survey.
14 Feb 2007, 16 mentions
Online Banking Strategies in Europe 2006
This report provides key market and competitor statistics for online banking for a sample of European countries and draws on best practice examples to illustrate the rapidly changing world of online banking.
22 Nov 2006, 3 mentions
UK Personal Loan Distribution 2006
This report takes an in-depth look at UK personal loan distribution. Datamonitor sizes the market, examines the factors contributing to the rise and fall of different channels, covers trends and challenges, and includes a forecast to 2010.
16 Nov 2006, 2 mentions
The UK Retail Equities Market 2006
Sizes and forecasts UK retail direct equity holdings from 2001-10, assesses demographic share ownership, trends including growth of competing products, fees and commissions, regulatory changes, online stockbroking and competition.
10 Jul 2006, 8 mentions

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